About Us

Empowering Smarter Healthcare with Data

In today's fast-paced and digitally connected world, timely access to accurate data is essential for delivering efficient and informed healthcare. At the heart of our platform is a deep commitment to making critical health information accessible in real-time to every stakeholder — from physicians to patients and administrators.

Our system enables medical professionals to gain instant, comprehensive insights into each patient's complete health history. This not only enhances clinical accuracy but also supports highly personalized treatment strategies tailored to individual needs.

By streamlining access to medical data, our solution reduces decision-making delays and ensures that doctors can confidently choose the most appropriate interventions. It also promotes transparency and trust by allowing doctors to share meaningful updates and treatment plans with patients — precisely when they need them.

We believe in transforming the healthcare journey into a collaborative and informed experience — where decisions are driven by insight, not assumptions.

About Doctor App

Data-Driven Healthcare Decisions

In a world where time and accuracy matter, our platform empowers healthcare professionals to make smart, data-informed decisions in real-time. With instant access to a patient's complete history, doctors can provide personalized and proactive care, ensuring faster diagnosis and better outcomes.

Our solution transforms scattered data into meaningful insights — allowing teams to act quickly, confidently, and collaboratively.

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Personalized Patient Engagement

We believe in humanizing digital healthcare. Our platform makes it easy for doctors to stay connected with their patients — sharing updates, treatment options, and reminders at the right time. This fosters trust, clarity, and a better overall patient experience.

By putting information and empathy together, we help build stronger relationships between doctors and patients.

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Smarter Systems for Health Institutions

Healthcare is evolving — and so should the systems behind it. Our solution helps hospitals and clinics streamline workflows, reduce administrative burden, and boost operational efficiency. Management teams gain deep insights into performance metrics that power better strategy and planning.

We turn healthcare infrastructure into a smart, adaptive, and scalable ecosystem.

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Contact Us

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Contact Us

Address

1st Floor, No.3, PC3–TNHB Mini complex, Mogappair West, Chennai – 600037

9444853565

info@mconnectz.com

About iElixir D
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Help & Policies
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Terms & Conditions

1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part, please do not use our services.

2. Services Provided
We offer digital queuing, appointment management, and healthcare software solutions via web and mobile platforms.

3. User Responsibilities
Users must provide accurate information during registration and use the platform responsibly and legally.

4. Intellectual Property
All content including logos, text, software, and graphics are the property of the company and protected by intellectual property laws.

5. Privacy & Data
We respect your privacy. Your data will be handled according to our Privacy Policy.

6. Payment Terms
For paid services, users must agree to subscription fees. Non-payment may lead to suspension of services.

7. Limitation of Liability
We are not liable for any indirect or incidental damages arising from the use or inability to use our services.

8. Modifications
We reserve the right to update these terms at any time. Continued use constitutes acceptance of the new terms.

9. Termination
We may suspend or terminate your access if you violate these terms or use the platform maliciously.

10. Contact Information
For queries, please contact us at info@mconnectz.com.

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Support

1. General Support
If you have questions or need assistance, our team is available Monday–Friday, 9 AM – 6 PM IST. Please reach out through the following methods:

2. Technical Support
For issues related to logins, dashboards, appointment systems, or APIs:

  • Clear browser cache and try again
  • Ensure your internet connection is stable
  • Check for system announcements or planned maintenance
  • Submit a detailed support ticket if the issue persists

3. Feature Requests
We welcome new ideas and feedback. Submit feature requests via:

4. Onboarding & Training
We offer onboarding for all clients:

  • Step-by-step setup guide
  • Personalized onboarding (on request)
  • Video tutorials in the help center

5. Emergency Support
If you face system-wide outages or urgent issues:

  • Call emergency line: +91 94448 53565
  • Use priority tag: [URGENT] in email subject

6. Response Times

  • Standard queries: within 24 hours
  • Priority issues: within 1–2 hours

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